Frequent Questions

Often times this is the result of a mis-typed email address or it might have been lost in your spam filter. You can contact the event organizer below if you think you may have mis-typed your email. You can also try our Online Order Lookup
All refunds are at the discretion of the event organizer, not Please refer to your purchase for the specific refund policy.
Yes, you may sell your tickets. Selling tickets above face value is against some state laws (scalping). All you need to provide to the seller is a PDF copy of the tickets to gain admittance.
Each time you submit your credit card payment unsuccesfully, the credit card company will put a temporary hold on those funds. These unsuccesful attempts are typically related to an invalid billing address, incorrect security code, or insuffient funds. These "temporary" holds will be released after a few days. The length of time depends on your specific bank or credit card company. does not actually have your funds or the ability to release the temporary hold.

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