We know many people are impacted by COVID-19. Please use our contact form to ask organizers for refunds or inquire about date changes.
I haven't received my email order confirmation.
Often times this is the result of a mis-typed email address or it might have been lost in your spam filter. You can contact the event organizer below if you think you may have mis-typed your email. You can also try our Online Order Lookup
Can I get a refund?
All refunds are at the discretion of the event organizer, not Stubs.net. Please refer to your purchase for the specific refund policy.
Can I sell my tickets?
Yes, you may sell your tickets. Selling tickets above face value is against some state laws (scalping). All you need to provide to the seller is a PDF copy of the tickets to gain admittance.
I see several charges on my credit card statement.
Each time you submit your credit card payment unsuccesfully, the credit card company will put a temporary hold on those funds. These unsuccesful attempts are typically related to an invalid billing address, incorrect security code, or insuffient funds. These "temporary" holds will be released after a few days. The length of time depends on your specific bank or credit card company. Stubs.net does not actually have your funds or the ability to release the temporary hold.